Information We Collect

When you use our cloud server management platform, we collect several types of information to provide you with better service. This includes information you directly provide to us and data we automatically gather through your interactions with our systems.

We only collect information that's necessary for providing our services or improving your experience. You have control over most of the personal information we collect, and we'll always ask for your consent before gathering sensitive data.

How We Use Your Information

Your data helps us deliver reliable cloud server management services and continually improve our platform. We use this information responsibly and only for legitimate business purposes that benefit our users.

Sometimes we use your contact information to send important updates about service changes or security matters. You can adjust your communication preferences in your account settings, though some essential notifications are required for all users.

Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we do work with trusted partners to provide certain services, and we may need to share limited information in specific circumstances outlined below.

Our payment processors handle billing information securely, and our cloud infrastructure partners help us maintain reliable service. All third-party providers must meet strict security standards and are contractually bound to protect your data.

Your Privacy Rights

Under Philippines data protection laws and international privacy standards, you have several important rights regarding your personal information. We're committed to making these rights easy to exercise.

To exercise any of these rights, contact our privacy team using the information provided below. We'll respond promptly and guide you through the process.

Data Security and Protection

Protecting your information is fundamental to everything we do. We use industry-standard security measures and regularly update our protection methods to stay ahead of emerging threats.

Your data is encrypted both in transit and at rest. Our servers are located in secure facilities with physical access controls, and our staff receive regular security training. We conduct periodic security audits and vulnerability assessments to maintain the highest protection standards.

Data Retention and International Transfers

We keep your personal information only as long as necessary to provide services and comply with legal obligations. Most account data is retained while your account is active, plus an additional period for business and legal purposes.

When we transfer data internationally for processing or storage, we ensure adequate protection through approved mechanisms like standard contractual clauses. Your information receives the same level of protection regardless of where it's processed.

Billing records are typically retained for seven years for tax and accounting purposes. Technical logs and analytics data are usually deleted after two years unless needed for ongoing security investigations.